Privacy Policy

Privacy Policy

Last Updated: March 02, 2025

BRETALON LTD (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website at https://bretalon.com/ (the “Website”) or interact with us. It complies with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable UK laws.

Please read this policy carefully. If you have any questions, you can contact us at info@bretalon.com. This policy should be read alongside our Cookies Policy, which provides details on how we use cookies and similar technologies.

1. Who We Are

We are BRETALON LTD, a company registered in England and Wales. Our registered office is located at:
Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

As the data controller, we are responsible for deciding how and why your personal data is processed.

2. What Personal Data We Collect

We may collect and process the following types of personal data:

  • Identity and Contact Data: Name, email address, postal address, phone number, or other identifiers you provide (e.g., when contacting us or signing up for services).
  • Technical Data: IP address, browser type, operating system, and other device information collected automatically when you visit our Website.
  • Usage Data: Information about how you use our Website, such as pages visited, time spent, and links clicked.
  • Marketing and Communications Data: Your preferences for receiving marketing from us and communication preferences.
  • Transaction Data: Details about payments made to us or services purchased (if applicable).

We collect this data when you:

  • Visit our Website.
  • Contact us via email, phone, or online forms.
  • Sign up for newsletters or marketing communications.
  • Engage with us on social media or other platforms.

For more information on data collected via cookies, see our Cookies Policy.

3. How We Use Your Personal Data

We use your personal data for the following purposes:

  • To Operate the Website: Ensuring the Website functions properly and securely (e.g., using essential cookies).
  • To Communicate with You: Responding to inquiries, providing customer support, or sending service-related updates.
  • To Improve Our Services: Analyzing usage data to enhance the Website and user experience (e.g., via analytics cookies).
  • To Market Our Services: Sending you promotional materials or personalized offers (with your consent where required).
  • To Fulfill Legal Obligations: Complying with UK laws, such as tax or data protection regulations.
  • To Protect Our Interests: Preventing fraud, ensuring security, or enforcing our terms of service.

4. Legal Basis for Processing

Under UK GDPR, we process your personal data based on the following legal grounds:

  • Consent: Where you’ve agreed to the processing (e.g., for marketing emails or non-essential cookies). You can withdraw consent at any time by contacting us at info@bretalon.com.
  • Contract: Where processing is necessary to fulfill a contract with you (e.g., delivering a service you’ve purchased).
  • Legitimate Interests: Where we have a legitimate interest, such as improving our Website or preventing fraud, provided it doesn’t override your rights.
  • Legal Obligation: Where required by UK law (e.g., keeping financial records).

For more details on cookies and their legal basis, see our Cookies Policy.

5. How We Share Your Personal Data

We may share your personal data with:

  • Service Providers: Third parties who provide services like hosting, analytics (e.g., Google Analytics), or payment processing, acting as data processors under our instructions.
  • Professional Advisors: Lawyers, accountants, or auditors, where necessary.
  • Legal Authorities: If required by law or to protect our rights (e.g., in response to a court order).
  • Business Transfers: If BRETALON LTD is involved in a merger, acquisition, or sale, your data may be transferred as part of that process.

We ensure all third parties respect your data privacy and comply with UK data protection laws.

6. International Data Transfers

Some third-party providers (e.g., Google Analytics) may process data outside the UK. Where this happens, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the UK Information Commissioner’s Office (ICO), to protect your data in line with UK GDPR. For more on third-party cookies, see our Cookies Policy.

7. How Long We Keep Your Data

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements. For example:

  • Contact data: Kept until you request deletion or it’s no longer needed for communication.
  • Technical/Usage data: Typically retained for 2 years for analytics purposes (see cookie durations in our Cookies Policy).
  • Transaction data: Kept for 6 years to comply with UK tax laws.

Once no longer needed, your data is securely deleted or anonymized.

8. Your Data Protection Rights

Under UK GDPR, you have the following rights:

  • Access: Request a copy of your personal data.
  • Rectification: Ask us to correct inaccurate data.
  • Erasure: Request deletion of your data (the “right to be forgotten”).
  • Restriction: Ask us to limit how we use your data.
  • Portability: Obtain your data in a transferable format.
  • Object: Object to processing based on legitimate interests or for marketing.
  • Withdraw Consent: Stop consented processing at any time.

To exercise these rights, contact us at info@bretalon.com or write to us at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ. We’ll respond within one month (extendable by two months for complex requests). You can also lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Website. For full details, including the types of cookies we use and how to manage them, please see our Cookies Policy.

10. Security of Your Data

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. This includes secure servers, encryption, and access controls. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for their privacy practices. We recommend reviewing their policies before providing personal data.

12. Children’s Privacy

Our Website is not intended for individuals under 16 years of age. We do not knowingly collect personal data from children. If you believe we have, please contact us at info@bretalon.com.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in law, technology, or our practices. Updates will be posted here with the “Last Updated” date revised. We encourage you to review this page periodically.

14. Contact Us

If you have questions, concerns, or wish to exercise your rights, please contact us:
Email: info@bretalon.com
Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

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