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Privacy Requests
Last updated: 22 October 2026
How to Submit a Privacy Request
If we hold personal information about you (for example, because you contacted Bretalon Ltd, used our services, or are referenced in our published research), you may ask us to:
- Provide a copy of the personal information we hold about you
- Correct inaccurate personal information
- Delete your personal information
- Restrict or object to our use of your personal information, or provide a portable copy of it
Please note that if you have only browsed bretalon.com without submitting our contact form or emailing us, we do not hold contact details for you and set no visitor cookies; our hosting and network providers hold only temporary server security logs (IP address and request metadata) for up to 90 days.
Contact Channels and Response Times
Send your request by email to [email protected], through our website contact form, or by mail to Bretalon Ltd, 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom. Please include your name, your contact details (and the email address you used with us, if applicable), and the request you are making.
We may ask you to verify your identity before acting on a request. We respond to requests free of charge within one calendar month (and may extend by up to two additional months for complex requests, with notice).
If you have a complaint about how we handle personal information, please contact us first at [email protected]; we will acknowledge your complaint within 30 days and notify you of the outcome after investigating. Because Bretalon Ltd is registered in England and Wales, you may also contact the UK Information Commissioner’s Office at ico.org.uk. See our Privacy Policy for full details.