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Data Subject Rights: How to Make a Request
Bretalon Ltd (Company Number: 16253606)
Last updated: 18 October 2026
Your Rights
Under the UK GDPR, you have the right to:
- Access your personal data (a subject access request)
- Rectify inaccurate personal data
- Erase your personal data
- Restrict the processing of your personal data
- Port your data to another controller in a structured, machine-readable format
- Object to processing based on legitimate interests, and to direct marketing at any time
- Withdraw consent at any time where consent is the legal basis
How to Make a Request
By email: [email protected]
Online: our contact form
By post: Bretalon Ltd, 71-75 Shelton Street, Covent Garden, London WC2H 9JQ
Please include:
- Your full name
- The email address or other identifier we may hold for you
- Which right you wish to exercise
- Any details that will help us find your data
What to Expect
| Step | Timeframe |
|---|---|
| Acknowledgement | Within 5 business days |
| Identity verification | We may ask you to confirm your identity to protect your data |
| Response | Within one calendar month of receiving your request; if we need more information to confirm your identity or find the data, the month runs from when we receive it |
| Extension | For complex or multiple requests, up to two further months. We will tell you within the first month, with reasons |
Fees
There is no fee in most cases. If a request is manifestly unfounded or excessive (particularly if repetitive), we may charge a reasonable fee or refuse it, and we will tell you before doing so.
Complaints
1. Complain to us first by any of the routes above. We will acknowledge your complaint within 30 days, investigate it, and tell you the outcome without undue delay. 2. Complain to the regulator: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF. Telephone 0303 123 1113. Website: ico.org.uk/make-a-complaint